Shipping Policy

Bringing you closer to nature starts with a smooth and reliable delivery.

Where We Ship

BirdVue currently ships to the following countries and regions:

  • United States
  • United Kingdom
  • Germany
  • France
  • Spain
  • Italy
  • Canada
  • Australia
  • Japan
  • Singapore
  • Netherlands
  • Hong Kong SAR
  • Taiwan Region

We’re continuing to expand our shipping coverage as BirdVue grows around the world.

Shipping Cost & Carriers

All orders come with free standard shipping—no minimum required. Your order will be shipped from California, USA, using one of our trusted carriers:

  • FedEx
  • USPS
  • UPS

We’ll choose the most efficient option based on your location.

Order Processing Time

  • In-stock items: Processed within 1–2 business days after your order is placed
  • Pre-order items: Please refer to the estimated shipping date shown on the product page

Orders are processed Monday through Friday (excluding holidays).

Processing Time

  • In-stock items: Processed within 1–2 business days
  • Pre-order items: Please refer to the estimated shipping date on the product page

Orders are processed Monday through Friday (excluding holidays).

Delivery Time

Most orders arrive within 3–7 business days after shipment.

That said, delivery times can occasionally vary due to weather or other external factors—your tracking link will always have the most up-to-date information.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with:

  • Your order details
  • Shipping information
  • A tracking number

If you don’t see it, it might be hiding in your spam folder.

You can also check your order anytime here.

If Something Goes Wrong

We do everything we can to make sure your order arrives safely, but if something feels off, we’ll help you sort it out.

Please double-check your shipping information at checkout, as we’re unable to take responsibility for:

  • Delays caused by incorrect or incomplete addresses
  • Carrier-related delays once the package is in transit

If your package arrives damaged, please contact both the carrier and our support team as soon as possible so we can assist you quickly.

For any shipping-related issues, we recommend reaching out within 30 days of placing your order.

Need Help?

If you have any questions along the way, just reach out—we’re here 📧 support@birdvue.com